Mercatura Online Technology is an ICT company focused on using technology to address societal needs through digital skills training, ICT solutions, and e-commerce.
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The company is seeking a motivated, diligent, and customer-focused fresh graduate to join its team as a Customer Relationship Manager Intern.
PAY ATTENTION: Follow The Lagos Voice on Facebook and WhatsApp channel for latest updates
This fully remote internship offers hands-on experience and mentorship in customer support, CRM database management, sales follow-ups, customer retention, and business operations.
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✨ Why Choose Us?
- ✔️ Quick turnaround (3 days)
- ✔️ Budget-friendly packages
- ✔️ Reliable & trusted service
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and social media.
- Maintain accurate customer records, update CRM databases, and document customer feedback and complaints.
- Assist with onboarding new customers and following up with prospective leads.
- Support customer retention activities and initiatives.
- Send reminders regarding appointments, orders, services, and payments.
- Collaborate with the sales and marketing teams to support customer-related activities.
- Prepare simple reports on customer interactions and performance.
Requirements
PAY ATTENTION: Follow The Lagos Voice on Facebook and WhatsApp channel for latest updates
- Recent graduate with OND, NCE, HND, or B.Sc. in Business Administration, Marketing, Communications, Management, or a related field.
- Only fresh graduates are eligible to apply.
- Basic computer literacy and the ability to work effectively in a remote environment.
- Willingness to learn and use CRM tools.
- Excellent written and verbal communication skills.
- Strong active listening and problem-solving abilities.
- Friendly, patient, and professional attitude.
- Good organisational and time-management skills.
- Previous experience in customer service, sales, or administration is an advantage but not required.
Benefits
- Fully remote work flexibility.
- Certificate of internship completion.
- Letter of recommendation based on performance.
- Opportunity for future full-time employment or contract engagement for outstanding interns.
- Mentorship, hands-on training, and development of CRM and sales operations skills.
PAY ATTENTION: Follow The Lagos Voice on Facebook and WhatsApp channel for latest updates
Salary: ₦100,000 – ₦150,000 Monthly
Location:Â Remote, Nigeria
Application Deadline
30th September 2026
How to Apply
Interested and qualified candidates should send their CV and a brief application letter to:
Email Subject: Customer Relationship Manager Intern
