Jumia Nigeria is Hiring for Multiple Roles – Check Vacancy

Jumia Nigeria is recruiting for multiple full-time positions across logistics, warehouse operations, supply chain, transportation, aftersales, and commercial operations.

 

The openings are available across Abuja, Port Harcourt and Asaba, with several roles requiring candidates to be based in the stated location.

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Applicants should review the requirements carefully, particularly the experience, operational and NYSC requirements for each position.

Responsibilities:

Aftersales Team Lead – Abuja

 

• Oversee customer returns, package reconciliation and quality checks.
• Ensure aftersales items are processed accurately and within required timelines.
• Monitor items in transit and prevent losses through continuous tracking.
• Manage and develop the aftersales team through training and performance reviews.
• Identify process improvements and escalate operational issues appropriately.
• Prepare end-of-day and shift handover reports.

Inbound Team Lead – Abuja

• Lead inbound operators and oversee receipt, inspection and storage of incoming goods.
• Verify shipments, quantities, damages and discrepancies.
• Coordinate with purchasing, inventory and operations teams to resolve issues.
• Assign workloads and ensure compliance with SOPs and safety requirements.
• Train and coach team members.
• Monitor productivity and identify opportunities to improve efficiency.
• Maintain accurate inventory records and support stock reconciliations.

Inventory Team Lead – Abuja

• Supervise inventory operators and manage stock-related activities.
• Oversee receiving, storage, counting and tracking of inventory.
• Conduct cycle counts, physical inventories and reconciliations.
• Monitor stock movements and generate KPI reports.
• Coordinate with suppliers and vendors on inbound discrepancies.
• Maintain an organized and safe warehouse environment.
• Report inventory performance to management.

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Key Account Manager – Nigeria

• Manage the growth and performance of assigned key vendors.
• Develop pricing, promotions, assortment and stock availability strategies.
• Drive customer acquisition and sales campaigns.
• Monitor GMV, NMP and other commercial performance metrics.
• Analyse promotional performance and provide business recommendations.
• Identify market trends and opportunities within assigned categories.
• Build strategic relationships with vendors, OEMs and key suppliers.
• Develop marketing plans across digital and commercial channels.

Last Mile Manager – Door Delivery – Port Harcourt

• Lead end-to-end last-mile delivery operations within the assigned region.
• Manage route planning, driver allocation and delivery capacity.
• Monitor delivery KPIs, customer satisfaction and unit economics.
• Expand the regional delivery network and third-party logistics partnerships.
• Manage fleet operations, delivery teams and operational costs.
• Build relationships with delivery partners and courier services.
• Lead hub teams and delivery associates.
• Analyse operational data and implement performance improvements.
• Prepare regional operational reports for senior management.

Outbound Team Lead – Abuja

• Manage picking, packing and dispatch operations.
• Monitor packaging material usage and conduct regular cycle counts.
• Coordinate same-day shipment activities with inventory teams.
• Plan workforce capacity based on order volumes.
• Ensure shipping deadlines and outbound KPIs are achieved.
• Monitor shipment accuracy, backorders and missing products.
• Manage team attendance, productivity and schedules.
• Identify process deficiencies and implement efficiency improvements.

Sorting Hub Senior Operator – Port Harcourt

• Supervise sorting hub operators and coordinate shipment processing.
• Ensure timely scanning and accurate shipment tracking.
• Support same-day shipping targets and pickup cut-off times.
• Assign workloads and optimize hub operations.
• Train and supervise operators on SOPs and safety requirements.
• Monitor sorting equipment and coordinate maintenance when required.
• Conduct quality checks and handle shipment exceptions.
• Maintain accurate operational records.
• Support continuous improvement and promote workplace safety.

Warehouse Manager – Abuja

• Manage end-to-end warehouse operations across inbound, inventory, outbound and aftersales.
• Coordinate inbound schedules, quality checks and storage activities.
• Monitor stock availability, cycle counts and storage capacity.
• Manage picking, sorting, packing and shipping operations.
• Lead capacity planning, workforce allocation and team performance.
• Drive cost reduction and minimize losses, theft and damages.
• Manage warehouse systems and operational reporting.
• Develop and enforce SOPs across warehouse functions.
• Coordinate with commercial, finance, vendor management and logistics teams.

Transport Dispatch Team Lead – Abuja

• Manage daily vehicle allocation, route planning and load optimization.
• Use transport management systems to optimize routes and delivery performance.
• Develop daily capacity plans based on shipment volumes.
• Coordinate with dispatch agents and third-party logistics partners.
• Manage fleet contractor relationships and pricing.
• Track delivery, fuel, vehicle utilization and dispatch KPIs.
• Handle return shipments and operational exceptions.
• Identify dispatch bottlenecks and implement cost-saving measures.
• Prepare weekly and monthly performance reports.

Sorting Hub Senior Operator – Asaba

• Supervise sorting operations and shipment processing.
• Ensure timely scanning and accurate movement tracking.
• Support same-day shipping targets and pickup cut-off times.
• Assign tasks and prioritize workloads within the hub.
• Train and supervise operators on SOPs and safety procedures.
• Monitor sorting equipment and coordinate maintenance.
• Conduct quality checks and resolve shipment exceptions.
• Maintain accurate sorting records and operational reports.
• Support continuous improvement initiatives.

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Sorting Hub Team Lead – Asaba

• Lead and supervise sorting hub operators and senior operators.
• Assign daily tasks and manage workloads to meet operational targets.
• Ensure accurate scanning and shipment tracking.
• Drive same-day shipping performance.
• Coordinate pickup cut-off times with logistics partners.
• Train, coach and performance-manage team members.
• Monitor sorting equipment and coordinate maintenance.
• Resolve operational issues and escalations.
• Maintain accurate hub records and reports.
• Lead initiatives to reduce errors and improve efficiency.

Requirements:

Aftersales Team Lead

• Bachelor’s degree, preferably in Logistics, Supply Chain or a related discipline.
• Experience in FMCG, warehouse management or order management.
• Experience in quality assessment and control.
• Proficiency in Microsoft Office and Google Workspace.
• Strong coordination, problem-solving and communication skills.
• Must have NYSC certificate or valid exemption letter.
• Must be based in Abuja.

Inbound Team Lead

• Experience in warehouse operations, inbound receiving or a related field.
• Demonstrated leadership or supervisory experience.
• Knowledge of inbound receiving, inspection and inventory management.
• Familiarity with WMS and inventory technology.
• Strong organizational, communication and time-management skills.
• Ability to operate material-handling equipment is an advantage.
• Must have NYSC certificate or valid exemption letter.
• Must be based in Abuja.

Inventory Team Lead

• Experience in warehouse operations or inventory management.
• Demonstrated leadership skills.
• Strong knowledge of inventory management systems and processes.
• Experience with IMS, WMS or related technology.
• Strong analytical and problem-solving skills.
• Must have NYSC certificate or valid exemption letter.
• Must be based in Abuja.

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Key Account Manager

• Experience in key account management, category management, e-commerce or retail operations.
• Strong vendor relationship and negotiation skills.
• Knowledge of P&L management and cash-flow dynamics.
• Experience negotiating discounts, MOQs and credit terms.
• Strong analytical and business development skills.
• Advanced Microsoft Office and data analysis skills.
• Strong understanding of e-commerce and customer behaviour.

Last Mile Manager – Door Delivery

• Experience in logistics, last-mile delivery or supply chain management.
• Experience in managerial or team leadership roles.
• Experience managing delivery teams and third-party logistics partners.
• Strong knowledge of fleet management and delivery operations.
• Strong analytical, leadership and problem-solving skills.
• Proficiency in Microsoft Office and logistics tracking systems.
• Must have NYSC certificate or valid exemption letter.
• Must be based in Port Harcourt.

Outbound Team Lead

• Bachelor’s degree in a related field is preferred.
• Experience in warehousing, outbound operations or order management.
• Supervisory or team leadership experience.
• QA management experience is an advantage.
• Proficiency in Microsoft Office and Google Workspace.
• Strong workforce planning and process improvement skills.
• Must have NYSC certificate or valid exemption letter.
• Must be based in Abuja.

Sorting Hub Senior Operator – Port Harcourt

• Experience in sorting hub operations, logistics or warehouse management.
• Demonstrated leadership skills.
• Ability to operate sorting equipment such as conveyors and scanners.
• Strong organizational and problem-solving skills.
• Knowledge of safety standards and sorting hub operations.
• Must have NYSC certificate or valid exemption letter.
• Must be based in Port Harcourt.

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Warehouse Manager

• Bachelor’s degree in Business Administration, Logistics, Supply Chain, Economics or Engineering.
• Professional logistics or supply chain certification is an advantage.
• Proven experience managing large-scale warehouse operations.
• Experience across inbound, inventory, outbound and aftersales operations.
• Experience with WMS and inventory management systems.
• Advanced Excel skills, including pivot tables, VLOOKUPs and macros.
• Experience managing multi-shift teams and operational budgets.
• Strong SOP development, analytical and stakeholder management skills.
• Must have NYSC certificate or valid exemption letter.
• Must be based in Abuja.

Transport Dispatch Team Lead

• Experience in logistics, transportation or dispatch operations.
• Experience with TMS, route optimization and Excel/data analysis.
• Strong team management and stakeholder coordination skills.
• Data-driven approach to problem-solving and KPI management.
• Knowledge of supply chain, last-mile delivery and e-commerce logistics.
• Bachelor’s degree in Logistics, Supply Chain Management, Operations or related field is preferred.
• Must have NYSC certificate or valid exemption letter.
• Must be based in Abuja.

Sorting Hub Senior Operator – Asaba

• Experience in sorting hub operations, logistics or warehouse management.
• Demonstrated leadership skills.
• Ability to operate sorting equipment and machinery.
• Strong organizational and problem-solving skills.
• Proficiency with technology tools for tracking and reporting.
• Knowledge of safety regulations and sorting operations.
• Must have NYSC certificate or valid exemption letter.
• Must be based in Asaba.

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Sorting Hub Team Lead – Asaba

• Experience in sorting hub operations, logistics or warehouse management.
• Demonstrated leadership and supervisory experience.
• Ability to operate and troubleshoot sorting equipment.
• Strong organizational, decision-making and problem-solving skills.
• Excellent communication and team leadership skills.
• Knowledge of safety regulations and sorting operations.
• Must have NYSC certificate or valid exemption letter.
• Must be based in Asaba.

 

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